How to return material

RETURN MATERIAL INSTRUCTIONS

1) Fill out this RMA Request Form: RMA REQUEST FORM

2) Send the completed RMA Request Form to Customer Service: rma@unitrongroup.com

3) Customer Service will contact you, when your RMA request is approved, you will receive an RMA form with an RMA number.

4) Pack the authorised items per shipping instructions below


SHIPPING INSTRUCTIONS

1) Be sure to obtain an RMA number and clearly mark it on the outside of the shipping box(es)

2) Ship only items that are authorised. Be sure to place the RMA form in the box(es) with the item(s) being returned

3) Ship returned items to address mentioned on the RMA form

4) Shipments received by Unitron N.V. and its affiliates without an RMA number will be refused

Download RMA Request Form